Zepto Customers Outraged Over Excessive Fees on Rs 60 Orders
Outrage Over Zepto Fees
In a shocking turn of events, a Zepto customer expressed her disbelief when her Rs 60 order transformed into a hefty Rs 171.99 bill. The customer took to X (formerly known as Twitter) to share her concern, stating the company charged an extra Rs 112 on her original purchase. Breakdown of these thorough charges includes a Rs 35 small cart fee, Rs 40 surge fee, Rs 27 delivery charge, and nearly Rs 10 handling fees.
Public Response to the Charges
The tweet quickly garnered attention, leading many users to label the billing as a scam. One individual humorously suggested that all fees be merged into a single ‘laziness fee’ while others echoed similar disbelief at the inflated costs. Some customers even pondered whether there would be additional charges like a ‘rain fee’ looming in the future.
Conclusion on Zepto's Practices
This incident has spurred a broader conversation about Zepto’s pricing structure as complaints of unexpected charges become more frequent.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.