Eurostar Faces Backlash From Wheelchair User Ahead of Paris Paralympics

Tuesday, 10 September 2024, 23:00

Eurostar is under fire as a wheelchair user criticizes the service, highlighting significant issues in accessibility. The activist was reportedly turned away despite having a booking. This incident raises urgent questions about Eurostar's commitment to supporting passengers with disabilities.
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Eurostar Faces Backlash From Wheelchair User Ahead of Paris Paralympics

Eurostar Accessibility Challenges

Disabled activist Sam Jennings from London expressed her frustration with Eurostar, stating that she was left crying all night after being turned away from her train. Despite booking a wheelchair space, she was informed that a ramp had not been ordered. This incident has ignited a heated debate about Eurostar's responsibility to accommodate passengers with disabilities, particularly in light of the upcoming Paris Paralympics.

Impact on Disabled Travelers

  • Sam's experience raises awareness about the challenges disabled individuals face when using the Eurostar.
  • Questions are being raised regarding Eurostar's customer service and accessibility policies.
  • Activists are now calling for improved measures to ensure all passengers have the necessary support.

This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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