Canada Revenue Agency Improves Access with Extended Contact Centre Hours
Thursday, 22 August 2024, 10:50
Canada Revenue Agency's Response to Accessibility Concerns
In response to the increasing need for taxpayer support, the Canada Revenue Agency (CRA) has announced that it is extending the hours of its contact centres. This decision aligns with the recommendations made by the Taxpayers' Ombudsperson, who advocated for fair access to services across the nation.
Improving Taxpayer Support
- Taxpayers can now contact CRA during extended hours for support.
- The feedback from the Ombudsperson is crucial for evaluations of service.
- Timely assistance is vital for personal finance management and tax queries.
These changes reflect a dedication to improving taxpayer experience and enhancing accessibility.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.