NAB Internet Banking Faces Major Challenges and Technical Issues

Thursday, 22 August 2024, 06:30

NAB internet banking has encountered significant outages, leaving customers frustrated and locked out of their accounts. The problems were widespread as complaints surged on social media. Customers expressed concerns that NAB's internet banking had been compromised, raising alarms about the reliability of the service.
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NAB Internet Banking Faces Major Challenges and Technical Issues

NAB Internet Banking Faces Major Challenges

In a troubling development for users, NAB internet banking has been experiencing severe outages, with customer complaints flooding social media channels.

Widespread Customer Complaints

  • Many customers reported difficulties with their mobile app, particularly with loading account balances.
  • Some even feared that NAB’s internet banking had been hacked.

Downdetector logged more than 1200 outage complaints, with users being abruptly thrown out of their accounts. Affected customers expressed their frustrations on social media, stating their experiences with the sluggish service.

Corporate Response and Ongoing Investigations

NAB acknowledged the issues, stating through a spokesperson that they were aware of the technical difficulties impacting both mobile and desktop banking. They reassured customers that the tech team is actively working to resolve the problems.

Customers are urged to stay tuned for updates as NAB works to restore full service.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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