TSB Faces Heavy Fine for Poor Borrower Treatment

Thursday, 10 October 2024, 09:00

TSB has been fined £10.9M by the Financial Conduct Authority (FCA) for its woeful treatment of borrowers in arrears. This penalty underscores significant customer service failures at TSB. The FCA's ruling emphasizes the critical need for fair treatment of all customers, especially those facing financial difficulties.
Mortgagesolutions
TSB Faces Heavy Fine for Poor Borrower Treatment

TSB's Punitive Fine

In a serious move, TSB has received a £10.9M fine from the Financial Conduct Authority (FCA) due to its 'woeful' treatment of borrowers who are in arrears. The FCA found that many customers were not treated fairly, leading to this significant penalty.

Details of the Fine

  • Amount: £10.9 Million
  • Regulator: Financial Conduct Authority (FCA)
  • Reason: Treating borrowers in arrears poorly

This outcome reveals the importance of fair practices within financial institutions.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


Related posts


Newsletter

Subscribe to our newsletter for the latest insights and trends from around the world. Stay informed and elevate your global perspective effortlessly.

Subscribe