South China Morning Post Highlights Cathay's Commitment to Employee Recognition
How Cathay Pacific Inspires Excellence through Employee Recognition
South China Morning Post reveals the annual Niki and Betsy Awards brought together Cathay staff to celebrate exceptional contributions. As Cathay aims to be a world-class service brand, recognizing employees is key to their strategy.
A Heartfelt Celebration of Teamwork
During the recent award ceremony, hundreds of employees gathered to honor those who exemplified Cathay's core values. Director People Patricia Hwang expressed gratitude for the dedication shown by employees, with over 2,000 nominations received this year.
- Niki and Betsy Awards: Recognizes kindness, progressiveness, and can-do attitudes.
- Essence of teamwork demonstrated in emergency situations.
- Heartwarming stories from award winners highlight the commitment to passenger safety and care.
Celebrating Exemplary Service
The Thoughtful Award went to the Inflight Service Team for their heroic actions during a medical emergency. Team members acted swiftly to save a passenger’s life, showcasing the profound skills gained through rigorous training.
- Team dynamics played a crucial role: rapid coordination under pressure.
- Professional training enabled crew to handle crises effectively.
- Emphasis on fostering a supportive work environment that translates to excellent passenger service.
Each narrative shared during the ceremony resonated with the audience, affirming the company's vision to soar as one of the world's leading service brands.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.