Lam Chun-Fai's Conduct Strikes at the Heart of Hong Kong's Tourism Industry

Friday, 13 September 2024, 14:54

Lam Chun-Fai has faced severe consequences for his actions, having been struck off as a tour guide for threatening mainland Chinese tourists to shop. His behavior has significantly harmed the reputation of Hong Kong's tourism industry. Amid complaints about his pressure tactics, the Travel Industry Authority moved to revoke his tourist guide licence, emphasizing a zero-tolerance policy for actions that jeopardize the sector.
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Lam Chun-Fai's Conduct Strikes at the Heart of Hong Kong's Tourism Industry

Shocking Incidents from Lam Chun-Fai

Lam Chun-Fai, a Hong Kong tour guide, has been struck off for threatening visitors, particularly mainland Chinese tourists, to engage in shopping. His conduct included strong-arm tactics during a tour, where he berated those reluctant to spend, warning that their experience could suffer without purchases at designated stores.

Authority Takes Action

The Travel Industry Authority stated that Lam's behavior constituted a significant risk to the reputation of the tourism industry. The decision to revoke his licence follows an investigation into multiple complaints. The authority underscored its commitment to maintaining industry standards, emphasizing that the actions leading to Lam's dismissal were unacceptable.

  • Tour guides must hold a valid licence to operate in Hong Kong.
  • Offenders may face fines or imprisonment.
  • There were over 5,300 licensed guides in operation as of 2023.

Impact on Visitor Arrivals

Despite the challenges, Hong Kong welcomed 34 million tourists last year, with a significant portion from mainland China. Visitor arrivals have surged by 52.2% this year, yet the demographic of tourists is shifting, influencing spending behavior.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.

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