Physical Gym's Consent Forms Cause Alarm Among Returning Customers
Physical Gym's Uncertain Future
As the former Physical gym chain reopens under the new branding of Healthy in Wan Chai, former customers are warned to tread carefully. Legal experts caution that signing consent forms may waive essential consumer rights, especially given the gym's troubled past, marked by over 3,200 complaints and significant financial losses.
Concerns Around the Consent Forms
Many customers reported that upon visiting the reopened gym, they were met with minimal assurances and a consent form outlining that Healthy bore no obligation for unmet services from Physical. Legislator Doreen Kong Yuk-foon expressed concerns regarding the clarity of terms and the necessity for caution before signing.
- Signatures could waive essential consumer protections.
- The consent form lacks essential business identification.
- Legal experts emphasize the need for transparency regarding company background.
Background of Healthy
With a surge of complaints versus a lack of clear operational procedures, the credibility of the new gym operations faces skepticism. Fitness Professionals Association chairman Rex Wong Hiu-shan indicated that many former trainers have yet to return, demonstrating a broader loss of trust in the Physical legacy.
- Knowledge of the company's name and address is crucial for claims.
- Limited staff returning leaves gaps in service quality.
- Healthy's reopening is considered insufficient for the demands of former customers.
Take Caution: Seek Legal Advice
Prior to signing any documents, affected customers are encouraged to seek further legal advice and gather more information about their rights. As more complaints flood in, protecting consumer interests remains a growing concern.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.