BT's Cybersecurity Innovations: The Role of Artificial Intelligence in Transforming Telecom

BT's Strategic Focus on Cybersecurity

British Telecom (BT) is increasingly banking on its cybersecurity portfolio within the context of the artificial intelligence (AI) boom. In a recent interview, Chief Innovation and Digital Officer Harmeen Mehta shared insights on BT's growth strategy, indicating that cybersecurity is one of the fastest growing sectors in its business-to-business (B2B) offerings.

AI-Driven Security and Workforce Dynamics

Mehta stated that BT is positioning itself as a leader in cybersecurity solutions by implementing AI technologies. A significant part of the workforce, particularly in India, is contributing to the development of the Eagle-i security platform, crucial for handling modern threats across various industries.

Challenges in Monetizing 5G

• Despite the promise of 5G as a transformative technology, monetizing it remains a challenge.
• BT is exploring various use cases for enterprises, enhancing its B2B offerings.
• Private networks continue to be a focal point for security and reliability in telecom.

Future Prospects and Innovations

Looking ahead, BT aims to double its digital workforce, with plans to recruit an additional 1,000 employees by the end of 2024. The strategic focus on cybersecurity and AI reflects BT's commitment to staying ahead in a competitive landscape.

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