Apple Watch and iPhone Users Encounter Awards Glitch

Tech Users Facing Apple Watch Awards Challenges

Apple Watch and iPhone users are reporting significant challenges with the awards system within the Fitness app. Many runners, including myself, have switched to third-party running apps to track their progress. To my dismay, I completed my fastest 10K run, tracked via a third-party app, only to find that I did not receive the Awards I expected from the Fitness app on my iPhone.

This oversight is particularly frustrating as these Awards serve as motivational tools, informing users of personal bests and milestones. Whether it’s a 5K, 10K, half-marathon, or marathon, each completed distance is intended to be honored with an award. But without proper recognition, how do we validate our efforts?

Previous Experiences with Apple Watch

• Tracking Performance: Traditionally, Apple Watch users like me have relied on Apple's default app without issues.
• Switching Apps: My switch to a third-party app stemmed from a need to compete in virtual races.

During a key race, I realized the Fitness app didn’t record the awarded runs accurately. While the Apple Watch registered my activities correctly, the gifts for achievements weren't granted, denying me recognition of my capabilities.

Expected Updates and Fixes

As a longstanding Apple Watch user, this experience has deepened my concern regarding this glitch. Even as I use the latest iOS and watchOS betas, I hope Apple addresses these issues promptly to enhance user experience. Without resolution, it stifles the motivation that Apple’s awards are designed to inspire.