TRAI Extends Whitelisting Deadline Affecting Telecom Services

Sunday, 1 September 2024, 03:00

TRAI's new telecom services regulations aim to enhance quality and security. With the TRAI mandatory whitelisting extension, telecom companies must adapt to ensure better user experience and compensate for service outages. Understanding these changes is crucial for both users and telecom operators as the telecom sector evolves.
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TRAI Extends Whitelisting Deadline Affecting Telecom Services

New TRAI Norms for Telecom Services

The Telecom Regulatory Authority of India (TRAI) has announced a series of regulations affecting telecom services that will come into force as of September 1, 2024. Central to these changes is the TRAI mandatory whitelisting extension, which requires telecom operators to ensure that users receive specified services with improved quality and accountability.

Combatting Service Outages

To address ongoing service outages, telecom companies like BSNL, Jio, Vodafone Idea (Vi), and Airtel must adhere to new guidelines set forth by the TRAI. Notably, operators are now obligated to compensate users for disruptions, a move aimed at increasing responsibility within the telecom sector.

Whitelisting Timelines and Obligations

With the TRAI whitelisting deadline extended, telecom operators must act swiftly to comply with these updated regulations. A focus on ensuring uninterrupted service and managing tariffs effectively has become paramount.

  • TRAI's focus on user protection
  • Improved processes for blocking fraudulent calls
  • Mandatory guidelines for telecom companies

Enhanced User Experience with Google

In conjunction with TRAI's directives, Google has introduced measures on its Play Store to improve mobile users' security by removing low-quality apps. This policy reinforces the commitment to safeguarding users' data.

Future Implications for the Telecom Sector

As these new norms take effect, both users and telecom operators must remain vigilant about changes. The sector is poised for significant transformation as accountability heightens and user experience becomes the focal point.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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