TRAI New Telecom Norms Impacting Users: What You Need to Know

Sunday, 1 September 2024, 03:00

TRAI new telecom norms have been introduced to enhance the security and quality of telecom services. These changes include mandatory whitelisting extension and user compensation for service outages. Telecom companies must comply with these regulations to improve user experience regarding telecom services.
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TRAI New Telecom Norms Impacting Users: What You Need to Know

TRAI's New Regulations for Telecom Services

As of September 2024, TRAI has implemented new telecom regulations aimed at enhancing mobile user security.

Spam Call Combat Initiatives

To combat the growing issue of spam and fake calls, TRAI mandates telecom operators such as BSNL, Jio, Vodafone Idea (Vi), and Airtel to block unregistered numbers. This step is crucial to protect users from fraudulent calls.

Google's Action Against Low-Quality Apps

In conjunction with TRAI, Google has also employed new policies for its Play Store. Effective from September 2024, this includes the removal of fake and low-quality applications that risk users' data security.

Quality of Service Improvements

These updates are designed not only to improve the overall quality of service but also to compensate users for service outages. The regulatory framework set by TRAI aims to bring about a safer digital environment for Indian smartphone users.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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