TRAI and Google Introduce New Norms for Enhanced Telecom Services

Sunday, 1 September 2024, 03:00

TRAI's latest update on telecom services includes new rules aimed at enhancing user experience. The telecom sector is undergoing significant changes, impacting users across India, especially concerning service outages and quality of service. It’s crucial for mobile users to be informed about these new norms as they affect telecom operators and broadband service. TRAI's mandatory whitelisting extension is one such critical change to consider.
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TRAI and Google Introduce New Norms for Enhanced Telecom Services

TRAI's New Rules for Telecom Services

The Telecom Regulatory Authority of India (TRAI) has introduced new guidelines effective September 1, 2024, aiming to augment the quality of telecom services across the nation. These new rules are designed to enhance user experience while addressing service outages.

Spam Call Prevention

As part of these updates, TRAI has mandated telecom operators such as BSNL, Jio, Vodafone Idea (Vi), and Airtel to block unregistered numbers to combat spam and fake calls. This may result in slight delays while receiving one-time passwords (OTPs) during online transactions.

Google's Measures Against Low-Quality Apps

Additionally, Google has announced its new policy effective September 1, 2024, targeting low-quality and fraudulent applications on the Play Store. This effort aims to prevent potential data breaches and enhance the security landscape for smartphone users.

Conclusion: Ensuring User Security

These initiatives by TRAI and Google signify a crucial step in safeguarding mobile users while enhancing user experience within the telecom sector. Users are encouraged to stay informed on these changes as they continue to evolve.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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