TRAI Enforces New Telecom Services Rules for Enhanced User Protection
TRAI's New Telecom Services Regulations
As of September 1, 2024, TRAI has set forth groundbreaking regulations impacting the telecom sector, specifically designed to enhance user experience and security for mobile users. The changes include mandatory whitelisting of telecom services providers and a focus on combating service outages that have plagued users.
Combating Spam Calls
In response to the rise in spam calls, TRAI's new rule mandates telecom operators such as BSNL, Jio, Vodafone Idea (Vi), and Airtel to block unregistered numbers without delay. Although this initiative aims to protect users from fraud, minor delays in receiving one-time passwords (OTPs) may occur during online transactions.
Google's Crackdown on Low-Quality Apps
Simultaneously, Google has implemented a new policy in its Play Store, effective September 1, 2024, targeting low-quality applications. These actions aim to eradicate potential threats from malware and ensure that the user's data remains secure.
Significance of These Changes
The recent reforms by TRAI and Google collectively underscore a commitment to enhancing the telecom industry’s offering while prioritizing user safety and data protection.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.