TRAI New Norms Affecting Telecom Companies and Services

Sunday, 1 September 2024, 03:00

TRAI new norms are set to transform telecom services and user experience significantly. The regulator TRAI has introduced mandatory whitelisting extensions, compensating users during service outages. Key changes also affect telecom operators, including BSNL and Jio, and aim to improve quality of service in the telecom sector.
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TRAI New Norms Affecting Telecom Companies and Services

TRAI's New Mandatory Whitelisting Extension

The Telecom Regulatory Authority of India (TRAI) has announced a new set of rules that will impact the telecom sector. These include an extension for mandatory whitelisting, which aims to bolster user security and mitigate concerns related to spam calls.

Impact on Telecom Operators and Users

Telecom operators like BSNL, Jio, and Airtel must enhance their compliance with the fresh regulations. The TRAI whitelisting deadline extended initiative compels operators to promptly block unregistered numbers to safeguard users from fraudulent calls.

  • Changes effective as of September 1, 2024.
  • Risk of slight delays in receiving OTPs for online transactions.
  • Quality of service enhancements aimed at compensating users for service outages.

Google's Role in Enhancing User Safety

In conjunction with TRAI, Google has implemented measures targeting low-quality applications available on its Play Store. This regulation aims to eliminate potential risks associated with malware and privacy violations.

  1. Google is committed to removing low-quality apps starting September 1, 2024.
  2. Focus on ensuring privacy and data protection for users.

The coordinated efforts between TRAI and tech giants reflect a robust strategy to improve the overall telecom environment and safeguard user interests.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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