Gannett Closes Reviewed Amid AI Scrutiny

Monday, 26 August 2024, 11:45

Gannett is closing Reviewed, a product reviews site, due to allegations of AI-generated content misleading consumers. The decision comes after various controversies related to the site's authenticity and quality of reviews. With insights from journalists and unionized employees, the site has faced intense criticism regarding the credibility of its articles.
The Verge
Gannett Closes Reviewed Amid AI Scrutiny

Gannett's Decision to Shut Down Reviewed

Gannett, a major player in media, is terminating its Reviewed site effective November 1st, as indicated by internal sources. The platform was known for offering product recommendations, from footwear to home appliances, and employed journalists for evaluations. However, recent scrutiny raised concerns over the authenticity of these reviews, which some claimed were produced with AI technology rather than human insight.

Controversies and Misconduct Allegations

Last October, Reviewed's unionized employees accused Gannett of publishing AI-generated product reviews that lacked credibility. The questionable content often appeared stilted, raising flags about the authorship of the articles. When queried, Gannett stated that the articles were created by AdVon Commerce, a third-party marketing firm, while denying any involvement of AI in the writing process.

  • Previous allegations at similar publications
  • Inconsistencies regarding authorship and credibility
  • Pressure from unionized workers leading to strikes

Financial Implications and Industry Trends

The closure of Reviewed reflects larger challenges within the product review niche, which is crucial for attracting traffic and generating revenue. Even traditional revenue streams are at the mercy of changing algorithms by Google, leading to decreased visibility.

In light of the evolving landscape of online content, including demands for transparency and integrity, Gannett's decision highlights the precarious balance between profitable ventures and consumer trust in digital reviews.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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