Phil Zammit Takes Charge of Avaya's APJ Operations

Thursday, 22 August 2024, 16:59

Avaya has appointed Phil Zammit as the new leader for its Asia Pacific and Japan operations. Zammit, with a history at Zoom, aims to enhance customer relationships. His extensive experience in technology will support Avaya's growth in the dynamic APAC market, ensuring tailored strategies that meet diverse regional needs.
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Phil Zammit Takes Charge of Avaya's APJ Operations

Avaya Appoints Phil Zammit as New Leader for APJ

Avaya has hired former Zoom head of customer experience sales Phil Zammit to spearhead its initiatives in Asia Pacific (APAC) and Japan. As the company’s first group VP of APAC, Japan, Greater China, and India, Zammit is set to strengthen customer and partner relationships.

Strengthening Regional Leadership

Regional leaders will now report directly to Zammit, who previously worked at TELUS International and held significant roles at Cisco, Amazon Web Services (AWS), and Verizon Business.

Phil Zammit's Vision for Avaya's Future

“The APAC theatre is a hotbed for innovation, however, that is happening at different speeds with varying priorities,” Zammit remarked. He aims to align Avaya's strategies with the unique needs of each market.

Transforming Customer Engagement

Avaya's chief revenue officer, ML Maco, stated that Zammit brings deep experience and will infuse fresh perspectives into their sales and support strategies. This change is expected to bolster customer engagement through innovative approaches.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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