Phil Zammit Takes Charge of Avaya's APJ Operations
Avaya Appoints Phil Zammit as New Leader for APJ
Avaya has hired former Zoom head of customer experience sales Phil Zammit to spearhead its initiatives in Asia Pacific (APAC) and Japan. As the company’s first group VP of APAC, Japan, Greater China, and India, Zammit is set to strengthen customer and partner relationships.
Strengthening Regional Leadership
Regional leaders will now report directly to Zammit, who previously worked at TELUS International and held significant roles at Cisco, Amazon Web Services (AWS), and Verizon Business.
Phil Zammit's Vision for Avaya's Future
“The APAC theatre is a hotbed for innovation, however, that is happening at different speeds with varying priorities,” Zammit remarked. He aims to align Avaya's strategies with the unique needs of each market.
Transforming Customer Engagement
Avaya's chief revenue officer, ML Maco, stated that Zammit brings deep experience and will infuse fresh perspectives into their sales and support strategies. This change is expected to bolster customer engagement through innovative approaches.
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