Local Crisis Call Center Achieves National Standard for 988 Calls
Local Crisis Call Center Achieves National Expectations
The recent report highlights that Tennessee call centers are answering approximately 89% of 988 calls directly, securing their position under the national standard. While some calls reroute to overflow centers, local teams are committed to excellence in mental health support.
Understanding the Impact of Local Investment
Investing in local mental health resources has paid off, allowing these centers to maintain a high answer rate and support their communities effectively. This achievement sets a benchmark for others.
- Quality Assurance: Ensuring every call is handled with care.
- Continuous Training: Adapting to the evolving needs of callers.
- Community Support: Emphasizing local outreach programs.
By prioritizing these elements, the local crisis call center not only adheres to national standards but also exemplifies leadership in mental health crisis management.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.