Sonos CEO Discusses the Future of the App and User Experience
Sonos CEO's Statement on the Old App
Sonos CEO Spence has made it clear that hopes for a re-release of the old Sonos app are officially dashed. In a recent Reddit AMA, he indicated that after thorough testing, the company concluded that trying to bring back the old app could lead to even greater instability. Despite previous optimism regarding this possibility, Spence acknowledged the challenges faced since launching the new app on May 7th.
Quality Concerns and Future Plans
In his comments, Spence issued a formal apology regarding the current state of the Sonos app, mentioning that the software running on speakers and in the cloud needed improvement. He stated, “S2 is less reliable & less stable than what you remember.” Additionally, he highlighted the importance of user feedback and ongoing software updates as the company's top priority moving forward.
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