Uber’s Fare Control Sparks Controversy Among Kenyan Drivers

Monday, 19 August 2024, 17:40

Uber's fare control policy is causing unrest among Kenyan drivers who want to set their own rates. The ongoing price war with Bolt and local startups has made it difficult for drivers like Judith Chepkwony to earn a living. As fares plummet, more drivers are demanding the right to establish their own fares in this competitive market.
Fast Company
Uber’s Fare Control Sparks Controversy Among Kenyan Drivers

Uber’s Ongoing Struggle with Driver Satisfaction

In recent months, Uber has encountered significant challenges regarding fare control in Kenya. A fierce price war among ride-hailing services, including Bolt and local firms like Little and Faras, has led to a drastic drop in earnings for drivers. Judith Chepkwony, an experienced driver, notes that the situation has become increasingly untenable.

Impact of Price Wars on Ride-Hailing

  • Fierce competition has reduced ride prices significantly.
  • Drivers are struggling to maintain sustainable income.
  • The need for drivers to set higher rates is becoming apparent.

Drivers Demand Change

Amidst these pressures, many drivers are advocating for the ability to set their own fares. This shift could empower drivers and improve their financial stability. The tech landscape of ride-hailing is evolving as these demands gain traction, forcing Uber to reconsider its policies.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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