VMware Explore 2024: Navigating Customer Concerns Post-Broadcom Acquisition

Significant Customer Concerns Ahead of VMware Explore 2024

As the VMware Explore 2024 event nears, enterprise customers voice widespread unease following the Broadcom acquisition finalized last November. Concerns center around pricing changes, product discontinuations, and the future of innovation across the VMware portfolio. Customers are eager for clarity on the new offerings and potential shifts in the licensing model.

Calls for Clarity and Assurance

Stephen Elliot from IDC emphasizes a desire for a roadmap to navigate the changes, while Gartner research reveals that 56% of IT decision-makers are very concerned about the impact of Broadcom's acquisition. Customers seek transparency on pricing, expected to rise significantly, with many poised to make critical renewal decisions in the coming year.

Addressing Customer Apprehensions

• Broadcom's role in ensuring product innovation and stability
• Customer demands for clear communication
• Expectation of product bundles and simpler pricing models
• Understanding the customer pain points

Path Forward: Communication and Strategy

Broadcom's forthcoming presence at VMware Explore is critical for rebuilding trust. Customer clarity on pricing consistency and ongoing support for VMware's product range is essential as clients navigate these turbulent waters.