New FTC Regulations Target Fake Online Reviews and AI-Generated Content

Thursday, 15 August 2024, 16:29

The Federal Trade Commission (FTC) has introduced a significant rule aimed at improving the reliability of online product reviews. This new regulation prohibits paid and AI-generated reviews, which can mislead consumers. FTC Chair Lina Khan highlighted the detrimental impact of fake reviews on the marketplace, stressing that this move will protect honest businesses and consumers alike. The initiative signifies a major step towards creating a fairer and more transparent online shopping experience.
Mashable
New FTC Regulations Target Fake Online Reviews and AI-Generated Content

Overview of the New FTC Rule

The Federal Trade Commission (FTC) has finalized a new set of guidelines to combat fraudulent online reviews. These regulations prohibit various deceptive practices that undermine consumer trust in product feedback.

Key Prohibitions Under the New Rule

  • Fake reviews: Reviews that misrepresent the author's experience, whether generated by humans or AI.
  • Paid reviews: Both positive and negative paid testimonials are banned.
  • Insider reviews: Testimonials from individuals with a clear conflict of interest.
  • Intimidation tactics: Using legal threats to remove negative reviews is prohibited.
  • Fake social media metrics: Buying or selling fake followers or views for commercial purposes.

Impact on Online Marketplaces

This comprehensive approach targets the large volume of fake reviews that plague platforms like Amazon, which removed 200 million fake reviews in just 2020. The FTC's action is a crucial part of enhancing the credibility of online reviews.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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