Redbox App Removal Raises Concerns for Customers After Bankruptcy Filing

Wednesday, 14 August 2024, 20:54

The recent discontinuation of the Redbox app on Roku raises significant concerns for customers who have purchased content. Following the bankruptcy transition to Chapter 7, the app is left functional but effectively unserviceable, leaving users uncertain about accessing their purchased media. This decision underscores the challenges faced by legacy rental services in an evolving market. In conclusion, users are urged to seek alternative solutions for their media needs as the Redbox app's viability diminishes.
Ars Technica
Redbox App Removal Raises Concerns for Customers After Bankruptcy Filing

Redbox App Discontinuation

Customers are facing uncertainty as the Redbox app has been removed from the Roku platform. This follows Chicken Soup for the Soul Entertainment's transition to Chapter 7 bankruptcy, signaling a liquidation of assets.

Concerns Over Purchased Content

The app remains available but non-functional, causing confusion among users about accessing their purchased content. Reports indicate that attempts to use the app result in a notification that states:

"Redbox is currently not supporting this app. For questions about the service on your account, please contact Redbox."

Redbox's Transition to Streaming

Initially recognized for its iconic kiosks, Redbox attempted to innovate by launching a streaming service in December 2017. The service aimed to offer new releases comparable to those found on traditional rental kiosks.

Conclusion

This recent development indicates the challenges and limitations faced by traditional media rental services in adapting to the digital landscape. Users are advised to explore alternative platforms for their media consumption needs.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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