India Takes Action Against Spam Calls: New Directives for Telecom Service Providers

Tuesday, 13 August 2024, 11:37

India's telecom regulator has issued a directive requiring telecom service providers to immediately halt promotional calls from unregistered callers and to blacklist these fraudulent entities. This decision comes in response to a significant increase in spam and phishing calls that have resulted in substantial financial losses for consumers. The regulator aims to protect users from scammers posing as legitimate companies, thereby enhancing consumer trust and safety in telecommunications.
Yahoo Finance
India Takes Action Against Spam Calls: New Directives for Telecom Service Providers

New Measures Against Spam Calls

India's telecom watchdog has mandated that all service providers take immediate action against spam calls. The directive focuses on:

  • Halting all promotional calls from unregistered telemarketers.
  • Blacklisting persistent offenders to protect consumers.

Addressing a Growing Concern

This initiative aims to combat a worrying rise in spam and phishing calls, where scammers impersonate legitimate businesses like FedEx and Blue Dart. These fraudulent calls often extract sensitive financial information from unsuspecting individuals.

Conclusion

The Telecom Regulatory Authority of India (TRAI) emphasizes that all promotional voice calls from unregistered sources must cease immediately, reflecting a strong commitment to improving consumer safety in telecommunications.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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