Vodafone Idea's Customer Port-Out Surge Following Tariff Increase

Tuesday, 13 August 2024, 04:00

In a swift reaction to recent tariff hikes, Vodafone Idea has witnessed a significant outflow of customers, with approximately 250,000 users switching to BSNL within just 15 days. This trend predominantly affects private telecom operators, indicating increased competition in the market. However, CEO Akshaya Moondra expresses optimism, believing that many of these customers will return as Vodafone Idea enhances its offerings and network capabilities.
Moneycontrol
Vodafone Idea's Customer Port-Out Surge Following Tariff Increase

Impact of Tariff Hike on Vodafone Idea

Vodafone Idea experienced a noticeable customer shift following its recent tariff hikes. Within a brief span of 15 days, roughly 250,000 customers have migrated to BSNL from various private telecom providers.

Details of Customer Port-Outs

  • Majority of port-outs are directed to BSNL.
  • Porting highlights the competitive nature of the telecom sector.

Future Outlook

Despite the current trend, CEO Akshaya Moondra remains hopeful. He predicts a return of customers as Vodafone Idea works to improve its service quality and infrastructure.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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