Intel Announces Extended Warranty Due to Stability Issues in 13th and 14th Generation Core Processors
Intel Extends Warranty for 13th and 14th Generation Core Processors
In light of the recent reports on processor instability, Intel has announced an extension of the warranty period for its 13th and 14th generation Core processors by two years. This decision addresses the issues of frequent crashing and malfunctioning software that have plagued many users.
Root Cause and Affected Models
Intel revealed that the instability was caused by abnormally high voltage being applied to the CPUs, leading to potential physical damage. As a result, users have been notified that the issue might be *irrecoverable* even after applying the forthcoming patches.
Next Steps for Users
- If you purchased a boxed CPU, contact Intel customer support.
- If you bought your system through an OEM or system integrator, please reach out to their support team.
Intel is taking measures to identify affected processors more efficiently, ensuring all customers dealing with these stability issues receive the necessary support.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.