Proposed NY Bill Would Require Internet Providers to Compensate Customers for Outages

Monday, 8 July 2024, 22:25

The proposed New York bill aims to enforce internet providers to provide outage credits to customers for service interruptions. This initiative is driven by the principle of fairness towards consumers who experience disruptions in their internet services. The bill seeks to establish clear guidelines for compensating users for downtime, ensuring accountability and fair treatment in the event of service disruptions.

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Proposed NY Bill for Internet Provider Outage Credits

The state of New York is considering a bill that would mandate internet providers to issue outage credits to customers.

Matter of Fairness

The bill is motivated by the idea of fairness, ensuring that consumers are compensated for service interruptions beyond their control.

Guidelines for Compensation: The bill aims to set clear guidelines for outage credit issuance to promote accountability.
User Protection: Providing outage credits ensures that users are fairly treated in cases of service disruptions.

This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.