McDonald’s Decision to Halt AI Voice Ordering Trial

McDonald’s Decision to Halt AI Voice Ordering Trial

McDonald’s has decided to discontinue the trial of AI-driven voice-ordering systems at more than 100 drive-thru locations. This move marks a departure from their previous strategy.

Partnership with IBM Terminated

McDonald’s also ended its partnership with IBM associated with AI order-taking technology.

Questions on the Future of AI in Fast-Food Chains

This decision leads to speculation about the future integration of AI in customer interactions within the fast-food industry.