Kindle Colorsoft: Amazon's New E-Reader Suffers from Major Defects

Thursday, 14 November 2024, 14:22

Amazon's Kindle Colorsoft has faced significant issues, leaving e-reader users frustrated. The e-reader encountered defects like a yellow bar on the screen, causing trade-in customers to be without a device. Amazon is addressing these issues but has yet to provide detailed timelines for repairs and replacements.
Arstechnica
Kindle Colorsoft: Amazon's New E-Reader Suffers from Major Defects

Kindle Colorsoft: The E-Reader Dilemma

Amazon's launch of the Kindle Colorsoft on October 30 was met with overwhelming excitement, but soon turned into a tech disaster. Users reported serious defects, including a yellow bar at the screen's bottom and discoloration around the edges. In response, Amazon halted shipments while working on a fix, offering replacements or refunds to affected customers.

Trade-In Program Complications

Prior to the launch, Amazon's trade-in program promised eager customers a 20% discount on the new Colorsoft. Many have returned their old devices thinking they would enjoy the benefits of a new e-reader, only to find themselves left without any device. This has sparked confusion and frustration among Kindle users.

  • Defects reported included:
  • Yellow bar at the bottom of the screen
  • Discoloration at the edges

As customers await information on the fix, it's clear the inaugural color Kindle has faced a rocky start. For updates on the Colorsoft and further details regarding its functionality, stay tuned for announcements from Amazon.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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