Digital Payment Demands Exposed: Insights from Adyen and EY
Digital Payment Trends in Insurance
In an increasingly digital economy, customer expectations regarding payment options have skyrocketed, particularly in the insurance sector. A recent study from Adyen and EY underscores these evolving needs, revealing a disparity between what customers want and what insurers deliver.
Understanding the Gaps
- Research Findings: Customers demand seamless digital interactions.
- Insurers struggle to integrate advanced payment solutions.
- Service Quality: Many insurance firms lag behind in innovation.
Future Outlook for Digital Payments
The future of digital payments within the insurance industry remains uncertain, though collaboration between tech firms like Adyen and consultancy experts EY may pave the way for improvements. Insurers must heed these insights to avoid losing relevance in a swiftly changing market.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.