Vulnerabilities Rise as Microsoft Fails to Collect Security Logs for Critical Services

Friday, 18 October 2024, 03:58

Vulnerabilities in Microsoft's security practices became evident when the company failed to collect crucial security logs, impacting many enterprise customers. This oversight lasted nearly a month, exposing customers to significant risks. The disruption occurred between September 2 and October 3, leaving vital data missing for services like Microsoft Entra and Azure Sentinel.
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Vulnerabilities Rise as Microsoft Fails to Collect Security Logs for Critical Services

Vulnerabilities in Microsoft’s Security Log Collection

Microsoft recently disclosed a serious issue in its security infrastructure, admitting it failed to collect critical security logs due to a bug that lasted from September 2 to October 3. This gap left enterprise customers at risk for potential cyberattacks.

The Core of the Issue

During the described period, crucial log data from services such as Microsoft Entra, Azure Logic Apps, and Microsoft Sentinel was not consistently uploaded, exposing customers to vulnerabilities in monitoring unauthorized access and suspicious activity.

Insider Insights

According to a Preliminary Post Incident Review (PIR) distributed to customers and later shared by a Microsoft MVP, the problem was caused when the company tried to address another issue in its log collection service.

Impact Across Services

  • Microsoft Sentinel: Gaps in logs hindered threat detection.
  • Azure Monitor: Experienced incomplete data leading to missed alerts.
  • Microsoft Entra: Suffered disruptions in sign-in and activity logs.
  • Azure Logic Apps: Saw telemetry data issues without affecting core functions.

The Shift in Security Monitoring

Security experts stress that the delays in log collection can lead to significant weaknesses in security monitoring practices for enterprises. Pareekh Jain, CEO of Pareekh Consulting, emphasized the growing concern over unauthorized access in the absence of critical logs.

Industry Reactions

Multiple experts noted the severity of the issue and pointed to the need for Microsoft to prioritize stable security practices. Despite patching the issue and notifying some impacted customers, concerns lingered regarding the response time in fixing this critical fault.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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