Verizon Outage Impacting Thousands - Service Disruption and SOS Mode Explained

Monday, 30 September 2024, 10:35

Verizon has reported a significant outage affecting over 100,000 users across the United States. This disruption has caused many devices, both Android and iPhone, to enter SOS mode, severely limiting their functionality. Verizon is actively working on resolving the service outage, and customers are awaiting updates on the situation.
Indiatimes
Verizon Outage Impacting Thousands - Service Disruption and SOS Mode Explained

Overview of Verizon's Service Outage

Verizon is currently experiencing a major service disruption impacting more than 100,000 users nationwide. Many customers report their devices entering SOS mode, restricting their ability to make calls unless using WiFi. According to reports from Downdetector, problems began around 9:30 a.m. ET, leading to widespread outages.

Customer Reactions and Verizon's Response

Customers have taken to social media, expressing frustration over the outage. Verizon's customer service has been actively responding to inquiries and providing updates. A spokesperson stated, “We are aware of the issue affecting some customers and our engineers are working diligently to resolve it.”

Impact of SOS Mode on Users

Many affected devices, particularly iPhones, are displaying messages indicating they are not registered on a network. This situation limits users to emergency calls only. Some Android users have also reported similar issues, reinforcing the severity of the outage. Affected individuals have attempted various troubleshooting steps to no avail, and both customers and Verizon anticipate further updates regarding this ongoing service lapse.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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