Public Meeting Highlights NYSEG Electric Customer Concerns on Smart Meters

Thursday, 26 September 2024, 20:33

NYSEG electric customers attended a public meeting, voicing mixed emotions about smart meters. Many attendees expressed frustrations over billing issues. The debate surrounding gas vs. electric meters continues as NYSEG follows up on customer concerns.
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Public Meeting Highlights NYSEG Electric Customer Concerns on Smart Meters

Public Meeting on Smart Meters and Customer Concerns

On Thursday night, dozens filled the West Seneca Public Library for NYSEG's open house focused on smart meters. These devices have sparked controversy over billing practices, leading to heated debates.

Customer Reactions

  • Many attendees reported similar billing issues.
  • Frustrations over the perceived impacts of the transition to electric metering were common.

Ongoing Conversations

The discussion surrounding gas and electric meters is expected to continue as NYSEG addresses customer feedback and follows up on unresolved concerns.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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