iA and Parkland Health Launch Centralized Pharmacy Fulfillment

Wednesday, 18 September 2024, 08:31

iA and Parkland Health have completed a centralized pharmacy fulfillment project that elevates patient care. This new platform streamlines inventory management and prescription delivery. Parkland Health, a community foundation since 1894, is committed to enhancing health services. iA’s integrated solutions automate tedious processes, allowing pharmacists to focus on patient care.
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iA and Parkland Health Launch Centralized Pharmacy Fulfillment

Revolutionizing Pharmacy Fulfillment

iA and Parkland Health recently partnered to complete the installation of a new centralized pharmacy fulfillment platform. The iA solution will allow Parkland Health to manage the inventory and fulfillment process from prescription acceptance to delivery. Parkland Health has been the foundation for a healthy Dallas. Serving the community since 1894, they are committed to providing high quality care for their patients by adding more services to the neighborhoods that need them most.

Enhancing Patient Care Through Technology

  • Parkland has eight pharmacies located in its Community Oriented Primary Care health centers throughout Dallas County, as well as a mail-order option for patients.
  • With over 30 years of experience, iA provides an integrated platform of capabilities to support Centralized, Community, and Shared Central Pharmacy Fulfillment solutions for retail, health system, and government pharmacies.

IiA's NEXiA Enterprise Software Suite integrates seamlessly with its advanced robotics and third-party systems to automate and streamline the prescription filling process. This central fulfillment automation can help remove the tedious and manual processes from the pharmacists’ responsibilities in stores, allowing them more time to focus on patient-facing care.

“Our team understands the unique challenges that pharmacies in healthcare face,” said Tom Utech, iA CEO. “We are dedicated to developing solutions that solve those problems, ease the pharmacist’s workload, and elevate the quality of patient care.”

  1. iA solutions are designed to grow with customers, allowing pharmacies to adjust their operations as their business grows or demand fluctuates, helping them meet patient needs promptly and reliably.
  2. This multi-million-dollar project includes a 5K Central Fill replacement including iA SmartPods, SmartCollator, SmartShelf, Semi-Auto Bagger, MDS, conveyance and NEXiA Fulfillment subscription.

“We were pleased to partner with Parkland for this project,” Utech said. “This accomplishment reflects our strategic goals in action, demonstrating how we turn our customer's values into tangible results.”


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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