Jio Outage: Reliance Addresses Connectivity Issues Impacting Users
Jio Outage Confirmed by Reliance
Reliance Jio customers experienced significant connectivity problems today, with many reporting difficulties accessing mobile internet and frequent call drops. The issues appeared to vary by region, but reports indicated that users in Mumbai were particularly affected.
Jio Issues Statement
In response to the complaints, Reliance Jio issued an official statement attributing the disruption to technical difficulties. “This morning, some Jio customers in Mumbai faced problems in availing seamless services on account of minor technical issues. The same have been resolved, and seamless services of Jio have been fully restored. We regret the inconvenience to our subscribers,” a spokesperson for the company said.
What Went Down
According to Downdetector, a website that monitors service outages, there has been a marked disruption in both mobile and fiber internet services from Reliance Jio. The data indicated that 68 percent of users reported issues with the mobile network, while 37 percent experienced problems specifically with mobile internet access. Additionally, 14 percent of users noted issues related to JioFiber services.
Reports of Fire at Data Center
Further complicating the situation, a Reuters report cited sources claiming that a fire at a Reliance Jio data center was a contributing factor to the widespread network issues. “The fire has been contained, and the servers are expected to resume operations shortly,” the source informed Reuters.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.