Exploring Infosys' Role in LIC's Digital Transformation Through Advanced Technology
Sunday, 15 September 2024, 22:01
Infosys and LIC: A New Era of Digital Transformation
Infosys has been selected by Life Insurance Corporation of India (LIC) to spearhead its digital transformation with the NextGen Digital Platform. This innovative initiative, called DIVE, focuses on omnichannel strategies, integrating AI and cloud capabilities to enhance customer experiences.
The Role of Technology in Transformation
- AI Integration: Utilizing artificial intelligence to offer personalized solutions.
- Cloud Solutions: Leveraging cloud technology for scalability and efficiency.
- Hyper-personalisation: Tailoring products and services to individual customer needs.
This collaboration marks a significant shift in how LIC engages with its customers, aiming for a seamless and interactive user experience across various channels.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.