Driving Schools See Bots Taking Over Lesson Booking Amid High Demand

Thursday, 12 September 2024, 01:43

Driving schools face unprecedented challenges as students turn to internet bots to secure scarce driving lessons. The popularity of chatbots complicates the process. ComfortDelGro Driving Centre, for instance, now monitors users for bot activity. This surge highlights the struggle for genuine bookings.
Channelnewsasia
Driving Schools See Bots Taking Over Lesson Booking Amid High Demand

Driving Schools Battling Internet Bots

Driving schools are increasingly confronted with the challenge of securing driving lessons amidst a surge in demand, leading many students to employ internet bots to reserve their spots. ComfortDelGro Driving Centre, the largest in the industry with around 2,000 sign-ups monthly, announced it will penalize users found utilizing bots for booking lessons by suspending their accounts for three months.

Chatbots Complicating the Booking Process

As chatbots rise in usage, traditional booking methods are being disrupted, causing frustration among students trying to secure genuine lesson slots. This battle between human bookings and automated systems is reshaping how driving schools operate.

Strategies for Authentic Bookings

  • School policies on bot usage
  • Verification procedures for bookings
  • Encouraging direct bookings through apps

This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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