Excellus Engages in High-Stakes Negotiations with WellNow and Other Healthcare Providers

Wednesday, 16 October 2024, 15:09

Excellus BlueCross BlueShield is negotiating member coverage with WellNow Urgent Care, St. Joseph's Health, and Family Care Medical Group. The urgency is heightened as these talks follow the expiration of contracts at the end of 2023, affecting member access to care. Both Excellus and WellNow have resumed negotiations to secure coverage options amid ongoing disputes with other healthcare providers.
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Excellus Engages in High-Stakes Negotiations with WellNow and Other Healthcare Providers

Excellus and WellNow Negotiations

Excellus BlueCross BlueShield is currently engaged in pivotal negotiations with WellNow Urgent Care, St. Joseph's Health, and Family Care Medical Group. Since the expiration of their contracts at the end of 2023, many Excellus members have been unable to use their insurance at WellNow locations, raising concerns about access to urgent care services.

Dispute Context

Negotiations resumed... but specifics regarding their timeline remain unclear. This ambiguity leads to speculation about the length and depth of discussions, which could have been ongoing throughout the year.

Family Care Medical Group Involvement

Additionally, the repercussions of contract disputes extend to Family Care Medical Group, a network with over 100 primary care providers across Central New York. The CEO, Dr. Mitchell Brody, emphasizes the significance of resolving these matters to ensure continuous patient care.

  • Excellus BlueCross BlueShield
  • WellNow Urgent Care
  • Family Care Medical Group
  • St. Joseph's Health

Both Excellus and WellNow confirmed the stalled talks.

Future Implications

With these negotiations being critical to maintaining care access for members, the healthcare community is closely watching the outcomes. It remains essential for all parties to come to a fair agreement to ensure continued support for patients in need of urgent and primary care services.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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