2024 Pharmacy Benefit Manager Customer Satisfaction Insights from Pharmaceutical Strategies Group
2024 Pharmacy Benefit Manager Customer Satisfaction Report Overview
The 2024 Pharmacy Benefit Manager Customer Satisfaction Report, published by **Pharmaceutical Strategies Group** (PSG), offers a comprehensive analysis of the current state of satisfaction among healthcare professionals. This report indicates a notable decline in overall satisfaction with pharmacy benefit managers (PBMs), emphasizing a widespread demand for reform within the sector.
Key Findings and Implications
- Respondents expressed dissatisfaction with various PBM services.
- A significant number of healthcare professionals call for enhancements in transparency.
- Patient outcomes have become a focal point in evaluating PBM effectiveness.
As healthcare providers navigate these findings, the **Pharmaceutical Strategies Group** continues to urge proactive changes to improve the PBM landscape, thus benefiting patients and providers alike.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.