Ransomware Attack on FBCS Compromises Comcast Customer Data

Monday, 7 October 2024, 07:19

Data breach alert: A ransomware attack has exposed personal information of over 230,000 Comcast customers. The incident occurred at FBCS, a third-party agency. With names, addresses, and Social Security numbers stolen, the impact is extensive, affecting many more individuals and even medical information.
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Ransomware Attack on FBCS Compromises Comcast Customer Data

Incident Overview

On July 2024, Comcast revealed a staggering data breach resulting from a ransomware attack on Financial Business and Consumer Solutions (FBCS), a third-party debt collection agency. Initially, FBCS reported no data compromise in March, but evidence later showed otherwise. The breach included sensitive customer details for over 230,000 individuals registered by Comcast around 2021.

Details of the Breach

According to Comcast's filing with Maine's Attorney General, unauthorized access occurred between February 14 and February 26, 2024. Users' personal information was compromised, including:

  • Names
  • Addresses
  • Social Security Numbers
  • Dates of Birth
  • Comcast Account Numbers
  • Identification Numbers

Wider Implications

This incident's repercussions extended far beyond Comcast, impacting more than four million individuals. Furthermore, CF Medical confirmed that healthcare data was also at risk. By September 2024, over 620,000 people's health information had been stolen due to this breach.

Banking Sector Impact

Truist Bank was also caught in the crossfire, where customer data such as names, addresses, account numbers, and Social Security numbers were accessed, although the exact number of affected individuals from its client base of 10 million remains undisclosed.

Final Thoughts

This ransomware incident highlights a serious vulnerability in data security, with significant implications across multiple sectors.


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This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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