Cathay's Niki and Betsy Awards: Celebrating Exceptional Service and Teamwork
Cathay Pacific's Commitment to Excellence
Cathay Pacific is determined to be a leader in the airline industry by nurturing its staff from frontline to support roles. The Niki and Betsy Awards is an initiative that highlights outstanding service and team spirit.
A Glimpse into the Awards Ceremony
At the recent awards ceremony, employees gathered to celebrate the hard work and dedication of their colleagues. Three categories recognized include Thoughtful, Progressive, and Can-do, aligning with Cathay's core values.
Courage and Teamwork: A Life-Saving Story
Among the inspirational stories was an incident where the Inflight Service Team heroically saved a passenger’s life during a mid-flight medical emergency.
- Employees acted swiftly and efficiently, demonstrating exceptional teamwork.
- Professional training played a crucial role in managing the situation effectively.
- The story exemplifies the trust and confidence built among the team.
Such narratives illustrate how Cathay Pacific's culture fosters excellence not only for customers but within the team itself, ensuring a safe and enjoyable flying experience for all passengers.
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