Understanding the Side Effects of Public Media on Mental Health Support: The 988 Crisis Lifeline Experience
The proliferation of public media has brought heightened awareness to mental health issues and resources, such as the 988 Suicide & Crisis Lifeline. However, counselors report significant challenges arising from abusive calls.
Impact of Abuse on Mental Health Support
Counselors are dedicated to helping those at risk of suicide but face verbal and sexual abuse from a minority of callers.
Urgent Need for Protection
This troubling trend highlights the need for more protection for mental health counselors and emphasizes the importance of prioritizing mental health in public discourse.
- 988 Suicide & Crisis Lifeline
- Sexual Harassment
- Substance Use Disorder
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