Physical Gym Chain Under Scrutiny After Closure Sparks Complaints in Hong Kong

Sunday, 15 September 2024, 07:32

Physical gym chain's abrupt closure has led to a flurry of complaints amid a police investigation. Over 30 members signed contracts just before the shutdown, sparking concerns. Consumer Council chief calls for regulatory measures.
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Physical Gym Chain Under Scrutiny After Closure Sparks Complaints in Hong Kong

Physical Gym Chain's Closure Raises Alarm

In a shocking development, the Physical gym chain in Hong Kong closed its doors on September 6, leading to over 3,861 complaints related to potential fraud. The investigations reveal that more than 30 members signed contracts just days before the unexpected closure, raising questions about the sales tactics employed by the chain.

High-Pressure Sales and Lengthy Contracts

Reports indicate high-pressure sales tactics being used by trainers, pushing members to enroll in expensive packages. One member secured contracts worth HK$360,000 shortly before the closure, showcasing the alarming trends in the fitness industry.

  • Consumer Council urges legislative measures to regulate gym contracts.
  • A police task force is investigating possible fraud linked to fitness contracts.
  • Two directors of Physical Health Centre were arrested as part of the investigations.

Potential Regulatory Changes

In light of these events, calls for government action are strong. The Consumer Council's chief executive, Gilly Wong Fung-han, advocates for a review of regulations governing the gym and beauty sectors, aiming to protect consumers from unfair practices.


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