Physical Health Contracts: The Controversy Surrounding Long-Term Gym Memberships

Issues with Long-Term Gym Memberships

In Hong Kong, a woman purchased a membership at the Physical Health Centre for HK$200,000, valid until she turns 85. This has led to a flood of complaints to the Consumer Council regarding long-lasting fitness contracts. Lawmakers advocate for protecting consumers from potentially unreliable long-term plans.

Regulatory Concerns Raised

Lawmaker Kwok Wai-keung emphasized that while Hongkongers have a strong life expectancy, the longevity of such gym plans should also be considered. He cautioned about businesses profiting from prepaid services without accountability.

• Issues with ageing gym equipment pose additional concerns.
• Lawmaker Michael Tien Puk-sun suggested that prepaid funds should be partly held in trust for customer safety.
• His proposition aims to ensure consumer protection and service quality.

Industry Feedback and Recommendations

Rex Wong Hiu-shan, from the Fitness Professionals Association, voiced concerns about restricting cash flow for gyms. He proposed a compromise that would ensure both trainers' viability and customer protection.

As this situation evolves, the fitness industry may see significant shifts in regulations that govern long-term memberships, aiming to better protect consumers.