Deliveroo's Allegations: Paying Couriers Less Than Minimum Wage in the Gig Economy

Saturday, 7 September 2024, 16:00

Deliveroo faces accusations of underpaying drivers in the gig economy. Reports show many earn below the agreed minimum of £12 an hour. The GMB union's findings, based on recent analysis, underscore ongoing issues in the delivery industry, raising questions about fairness in the food & drink sector.
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Deliveroo's Allegations: Paying Couriers Less Than Minimum Wage in the Gig Economy

Deliveroo's Payment Practices Under Scrutiny

Deliveroo, a prominent player in the food & drink industry, has been accused of paying couriers less than the agreed minimum wage established in partnership with the GMB union. This union agreement aimed to ensure that all drivers earn a minimum pay of £12 an hour. Recent analysis from Rodeo reveals a significant number of deliveries fall short of this rate.

Shocking Findings from the Gig Economy Analysis

According to data collected from 531 food orders over the last four months, 278 deliveries failed to reach the minimum wage threshold set by the GMB. Many couriers reported that their earnings did not account for waiting times, adverse traffic conditions, or the delays customers often cause while answering their doors, exacerbating the situation for gig workers.

Implications for the Delivery Industry

This revelation raises critical questions about the sustainability of working conditions within the couriers/delivery industry. As the gig economy continues to expand, the need for fair compensation is ever more pressing. The continuation of these practices could lead to greater unrest among drivers and potentially attract regulatory scrutiny.


This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.


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