U.S. Airlines' Loyalty Programs: Delta Airlines and Other Major Carriers Under Scrutiny
U.S. Airlines Face Investigation
The U.S. Department of Transportation has announced an investigation into the loyalty programs of the major airlines including Delta Airlines. The focus is on ensuring that consumers receive fair treatment in their rewards and frequent flyer schemes.
Delta Airlines and the Other Carriers
The four largest U.S. air carriers—Delta Airlines Inc., American Airlines Group Inc., United Airlines Holdings Inc., and Southwest Airlines Co.—are required to provide detailed reports on their loyalty initiatives within 90 days.
Consumer Protection Focus
The transport department aims to delve into how loyalty programs operate, verifying that customers are being treated fairly and that no deceptive practices are occurring.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.