Zoom's Emerging AI Business: A Potential Hidden Growth Driver
Zoom's AI Business Growth
Zoom Video Communications (NASDAQ: ZM) is quietly shifting focus towards AI technologies as a key driver of future growth. Despite stagnant numbers in video call revenue, Zoom's innovative AI tools have gained considerable traction among users.
Practical AI Applications
One of Zoom's standout AI features is its automatic transcription tool and AI Expert Assist, offering enhanced user experiences. The AI companion tool, available at no extra cost, could serve as a competitive advantage for the company.
AI Integration in Product Expansion
Zoom's strategy to integrate AI into its suite of products, such as the contact-center platform, signifies a long-term vision for sustained growth. By introducing new AI-driven tools in various product lines, Zoom aims to enhance customer satisfaction and drive revenue growth in the future.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.