Microsoft's Outreach to Delta During IT Outage: What Happened?
Microsoft's Invitation for Assistance
During a recent IT outage affecting Delta Airlines, Microsoft CEO Satya Nadella reached out to Delta CEO Ed Bastian via email. Nadella offered assistance to help manage the situation, but it appears that Bastian did not respond.
Response from Delta
Further complicating matters, both Microsoft and CrowdStrike have reported that Delta Airlines chose to decline their offers for help. This choice raised eyebrows within the tech and aviation industries.
- Critical IT Outage: Delta faced a major operational challenge.
- Lack of Cooperation: The refusal of external help raises concerns.
- Importance of Communication: Timely responses are crucial in crises.
Conclusion
The Delta outage serves as a reminder of the importance of collaborating and maintaining open lines of communication, especially in times of operational distress.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.