Navigating Back Billing After Smart Meter Issues
Tuesday, 30 July 2024, 22:23
Understanding Your Rights with Smart Meter Billing Issues
If you experience intermittent readings from your smart meter, it's crucial to understand your supplier's rights regarding back billing. In this case, the supplier is considering a top-up bill that spans the last 18 months due to undercharging.
Key Points to Consider
- Back billing regulations can influence how much your supplier can charge.
- Consumers may not be liable for charges that exceed a specified period.
- It's important to keep records of your energy usage for clarity and protection.
Conclusion
Ultimately, being informed about your rights and the energy provider's obligations can help you navigate potential disputes effectively.
This article was prepared using information from open sources in accordance with the principles of Ethical Policy. The editorial team is not responsible for absolute accuracy, as it relies on data from the sources referenced.