Residents Suffer from Prolonged Roof Leak Issues in McCarthy Stone Retirement Homes

Ongoing Roof Repair Issues

For ten months, residents at McCarthy Stone retirement homes have faced significant problems caused by a leaking roof. This prolonged exposure to water ingress has left many individuals feeling cold and wet. Despite multiple requests for repairs, there has been no substantial action taken to rectify the situation.

Residents' Plight

• Residents feel neglected and uncomfortable in their living spaces.
• The lack of maintenance raises alarms about the management's commitment to resident welfare.
• Immediate repairs are essential to ensure the safety and comfort of the elderly residents.

This ongoing issue exemplifies a substantial problem in elder care facilities, highlighting the need for better governance and accountability.